Cigars-For-You.Com

Order Status

What the ash can tell about

Famous Cigar Smokers

The Anatomy of a Cigar

Choosing a Cigar

Cigars and Psychology

Glossary of Cigar Terms

About Cuban Rum

Frequently Asked Questions

Q. : What methods of payment do you accept?

A. : We accept Credit Cards.

Q. : In what currency are your prices?

A. : Our prices are in US$. We do business literally in every corner of the world and US$ is a universally understood currency.

Q. : Do you offer any discounts for reorders?

A. : Yes! Set up an auto-delivery for your favorite products and you will get 5% discount on all recurring orders. If you have your personal discount coupon, you can use it, but in this case reorder discount is not applied.

Q. : What is your Chargeback policy?

A. : We will not tolerate credit card chargebacks and any customer attempting or threatening to do this will be immediately barred from making any future purchases on this website as well as having their card blacklisted among processors. If there is a problem we will always seek a solution resulting in either a refund or a reship in line with our structured reship and refund procedure.

Q. : What countries do you deliver cigars to?

A. : We deliver from Europe anywhere in the world, including USA. We now ship Cuban cigars exclusively by 4-10 business days Air Mail. Deliveries are guaranteed to any location worldwide. Shipping fee for orders up to $ 150 - $ 30 per order, and for orders above $ 150 - shipping is free.

Q. : Do I have to worry about Customs?

A. : In most cases, you won't have to even deal with Customs. However there are Customs, namely British, Canadian and Australian, which at times impose duties on parcels containing tobacco or in certain cases even seize them (Canada, UK). The customer has his/her own right to refuse the shipment if taxed and ask a refund. And it is our duty to meet all customers' needs. However, we will deduct $50 for return and 25% from the general sum after the cigars return.
And in case the cigars are confiscated, you will receive exactly half of the amount (50%) you spent on them in our store.

Q. : Do you guarantee delivery?

A. : Shipments are guaranteed for delivery. Should a shipment not arrive for ANY reason we will either replace the order or refund the amount of the order - whichever you prefer. Simply stated: We guarantee delivery.

Q. : How do you address returns?

A. : If cigars are returned not by our fault (for example unclaimed or wrong addressed), we can either make refund or reship them. Note that we deduct 10% processing commissions and $15 return fee, if you choose refund. If you prefer reshipping, you will be charged a flat fee of $30 covering our shipping expenses.

Q. : How are the cigars packaged?

A. : Cuban cigars are shipped with their original cigar bands on. We NEVER remove cigar bands or re-package cigars in any way. We ship in the original boxes (vacuum packed for their protection) with original Cuban factory seals and deliver to your doorstep in a prompt and CONFIDENTIAL way.

Q. : What happens if my cigars do not arrive, for whatever reason?

A. : This is a very unlikely event, but our policy is that if for ANY reason your cigars do not arrive at your door, we will either credit you in full or if you wish we'll replace the order, re-shipping the exact order at no additional cost to you. Simply stated: WE GUARANTEE DELIVERY.

Q. : Do you guarantee the cigars you sell are authentic?

A. : Authenticity is 100% guaranteed! If we say Cuban, we mean Cuban and nothing else. We do not carry other cigars. No fakes or counterfeits here!

Q. : What if I'm not satisfied with my order?

A. : Yes, we accept returns of boxes with quality issues within 30 days. We can either refund or replace such orders, just contact our Customer Support by e-mail for the instructions. Note that if more than 2 cigars are missing, their cost will be deducted, and the original packaging is required.

Q. : Is there a minimum order?

A. : No. Note too that there's no maximum order either!

Q. : What about my privacy? Is my personal information protected?

A. : We do not share or grant access to customer data to any party or entity outside our company.

Q. : How safe is to send you my credit card details?

A. : Cigars-for-you.com uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is fully secured for credit card transactions. By convention, URLs that require an SSL connection start with https: instead of http:.

Cuban Cigars Online

We guaranty authentic cuban cigars.

Frequently Asked Questions

Order Status ACCESSORIES COMBINACIONES LIMITADA TASTING SAMPLERS Dominican Cigars BOLIVAR COHIBA CUABA DIPLOMATICOS FLOR DE CANO FONSECA GLORIA CUBANA GUANTANAMERA H. UPMANN HOYO DE MONTERREY JOSE LA PIEDRA JUAN LOPEZ MONTECRISTO PARTAGAS POR LARRANAGA PUNCH QUAI D ORSAY QUINTERO RAFAEL GONZALES RAMON ALLONES REY DEL MUNDO ROMEO Y JULIETA SAINT LUIS REY SAN CRISTOBAL SANCHO PANZA TRINIDAD VEGAS ROBAINA VEGUEROS What the ash can tell about Famous Cigar Smokers The Anatomy of a Cigar Choosing a Cigar Cigars and Psychology Glossary of Cigar Terms About Cuban Rum
	Frequently Asked Questions Q. : What methods of payment do you accept? A. : We accept Credit Cards. Q. : In what currency are your prices? A. : Our prices are in US$. We do business literally in every corner of the world and US$ is a universally understood currency. Q. : Do you offer any discounts for reorders? A. : Yes! Set up an auto-delivery for your favorite products and you will get 5% discount on all recurring orders. If you have your personal discount coupon, you can use it, but in this case reorder discount is not applied. Q. : What is your Chargeback policy? A. : We will not tolerate credit card chargebacks and any customer attempting or threatening to do this will be immediately barred from making any future purchases on this website as well as having their card blacklisted among processors. If there is a problem we will always seek a solution resulting in either a refund or a reship in line with our structured reship and refund procedure. Q. : What countries do you deliver cigars to? A. : We deliver from Europe anywhere in the world, including USA. We now ship Cuban cigars exclusively by 4-10 business days Air Mail. Deliveries are guaranteed to any location worldwide. Shipping fee for orders up to $ 150 - $ 30 per order, and for orders above $ 150 - shipping is free. Q. : Do I have to worry about Customs? A. : In most cases, you won't have to even deal with Customs. However there are Customs, namely British, Canadian and Australian, which at times impose duties on parcels containing tobacco or in certain cases even seize them (Canada, UK). The customer has his/her own right to refuse the shipment if taxed and ask a refund. And it is our duty to meet all customers' needs. However, we will deduct $50 for return and 25% from the general sum after the cigars return. And in case the cigars are confiscated, you will receive exactly half of the amount (50%) you spent on them in our store. Q. : Do you guarantee delivery? A. : Shipments are guaranteed for delivery. Should a shipment not arrive for ANY reason we will either replace the order or refund the amount of the order - whichever you prefer. Simply stated: We guarantee delivery. Q. : How do you address returns? A. : If cigars are returned not by our fault (for example unclaimed or wrong addressed), we can either make refund or reship them. Note that we deduct 10% processing commissions and $15 return fee, if you choose refund. If you prefer reshipping, you will be charged a flat fee of $30 covering our shipping expenses. Q. : How are the cigars packaged? A. : Cuban cigars are shipped with their original cigar bands on. We NEVER remove cigar bands or re-package cigars in any way. We ship in the original boxes (vacuum packed for their protection) with original Cuban factory seals and deliver to your doorstep in a prompt and CONFIDENTIAL way. Q. : What happens if my cigars do not arrive, for whatever reason? A. : This is a very unlikely event, but our policy is that if for ANY reason your cigars do not arrive at your door, we will either credit you in full or if you wish we'll replace the order, re-shipping the exact order at no additional cost to you. Simply stated: WE GUARANTEE DELIVERY. Q. : Do you guarantee the cigars you sell are authentic? A. : Authenticity is 100% guaranteed! If we say Cuban, we mean Cuban and nothing else. We do not carry other cigars. No fakes or counterfeits here! Q. : What if I'm not satisfied with my order? A. : Yes, we accept returns of boxes with quality issues within 30 days. We can either refund or replace such orders, just contact our Customer Support by e-mail for the instructions. Note that if more than 2 cigars are missing, their cost will be deducted, and the original packaging is required. Q. : Is there a minimum order? A. : No. Note too that there's no maximum order either! Q. : What about my privacy? Is my personal information protected? A. : We do not share or grant access to customer data to any party or entity outside our company. Q. : How safe is to send you my credit card details? A. : Cigars-for-you.com uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is fully secured for credit card transactions. By convention, URLs that require an SSL connection start with https: instead of http:.

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